See reservations and walk-ins together
Manage online reservations and guests arriving at the door in the same system. The team can work from a shared view rather than juggling separate booking lists.
AUTHORISED DOJO PARTNER
DOJO Bookings
A clearer view of the room, before the next guests arrive.
Reservations arrive online while walk-ins wait at the door. DOJO Bookings brings both into one system, so your team can see the tables available and seat the next guests with a clearer view of the service.
Free consultation · No obligation
ReservationsOnline + in person
Virtual queueWalk-in waitlist
DepositsSupported feature
restaurant booking and queue system
A clearer view of the room, before the next guests arrive.
A clearer view of the room, before the next guests arrive.
IN BRIEF
What is DOJO Bookings?
DOJO Bookings brings reservations, walk-ins and table availability into one system, so your team can see what is happening across the restaurant. Customers can book through your website or Google, and walk-ins can join a virtual queue. Booking deposits give you another way to manage the cost of a table that does not turn up.
BEST SUITED TO
A restaurant that wants to manage reservations and walk-in queues together.
THE IMPORTANT DETAILS
Table availability, online booking channels, deposit rules, setup, customer-data handling and the current subscription price.
WHAT IT DOES
Spend more time welcoming guests.
Keep the booking information the team needs together, from the first reservation to seating the next walk-in.
Give walk-ins a virtual queue
Guests can join a waitlist while your team organises seating. It gives the front-of-house team a way to manage who is waiting alongside the reservations already due.
Take bookings where customers find you
Accept reservations through supported Google and restaurant website connections. Customers can book while they are looking at your venue.
Use deposits for the bookings that need them
Booking deposits can help protect against the cost of a no-show. Your deposit, cancellation and refund policy needs to be clear to guests before they book.
Remember what matters to returning guests
Guest profiles can hold dietary requirements, preferences and visit information, helping the team prepare for the people coming in.
Offer an experience as well as a table
Let guests book events such as a tasting menu alongside your usual reservations, giving your venue another way to present what it offers.
WHERE IT MAY HELP
Where it makes a difference
The booking system should help your front-of-house team manage the service you actually run.
Reservations led
Consider whether the online booking controls match your seating patterns, durations, deposits and cancellation policy.
Walk-in demand
A virtual queue may help organise a waitlist. Test how the team monitors it during a busy service and communicates with guests.
Mixed service
If you use reservations and walk-ins, check how availability and table status are kept accurate and whether your existing EPOS needs to connect.
IN PRACTICE
Reservations due, walk-ins waiting
A shared booking and queue view helps the team see which guests are expected and who is waiting for a table. Set the table plan and booking durations around how your restaurant actually serves, so the system supports the room during a busy shift.
A booking system should reflect how long your guests stay and how your tables are used. A short lunch service and a tasting menu need different planning. Work through booking durations, party sizes and the space you want to leave for walk-ins. Those decisions make the shared availability useful to the team, rather than simply moving an unsuitable booking process onto a screen.
Deposits need the same thought. Decide which bookings need them, what the guest is paying towards and how cancellations or refunds will be handled. A deposit can help with the cost of a no-show, but it does not make every booking certain or replace a clear policy. We can discuss those settings alongside the website connection and subscription for your venue.
YOUR OPTIONS
How do the options compare?
Compare the role of each option with the job you need it to do.
| Option | What it does | Question to ask |
|---|---|---|
| DOJO BookingsTHIS PRODUCT | Restaurant reservations, virtual queues and table management in one system. | Table availability, online booking channels, deposit rules, setup, customer-data handling and the current subscription price. |
| Current booking tool | Your existing platform and operating process. | Which functions or fees would change if you switched? |
| Manual waitlist | A staff-managed list without a booking platform. | Would digital guest updates fit your team and customers? |
Related pages: DOJO Bookings · DOJO Intelligence · DOJO Pocket
UNDERSTAND THE COST
What should the quote include?
Know the subscription and the cost of taking bookings.
Ask for a current quote covering the subscription, number of locations, setup and website work. Include any deposit or payment charges, cancellation terms and renewal costs in your comparison.
Understand card processing fees ↗What your offer should explain.
- 01Subscription
The plan, locations included and any recurring charges.
- 02Setup and access
What is configured or connected, and who will have access.
- 03Included functions
The reports or booking tools included, with any paid extras.
- 04Trial and cancellation
Any introductory terms, the ongoing price and how to end the subscription.
Your quote should identify the plan and locations it covers.
BEFORE YOU COMMIT
Set up around your restaurant.
Your table plan, booking channels and deposit policy need to work together before the first reservation arrives.
Map your service
Document reservations, walk-ins, seating rules, deposits and current channels.
Check setup
Confirm website/Google listing configuration, table plan and any EPOS connection.
Review data and terms
Ask what customer data is stored, who can access it and what happens if the service ends.
Compare total cost
Check recurring fees, setup and payment-related charges in writing.
BEFORE YOU DECIDE
DOJO Bookings questions.
Answers about features, costs and getting started.
Ask about DOJO Bookings ↗What is DOJO Bookings?
It is a restaurant system for managing reservations and walk-in queues. We help you assess it against the way your venue takes bookings and seats guests.
Can customers book from Google?
Yes, supported Google and restaurant website connections are available. We help establish the setup needed for your venue.
Can it manage walk-ins?
Yes. A virtual waitlist helps organise waiting guests. We can work through the joining, guest-update and seating process with you.
Does it support deposits?
Yes. The cancellation, refund and payment rules need to match your restaurant policy and be clear to guests before they book.
Will DOJO Bookings bring me more customers?
It provides supported online booking and discovery routes, but bookings and revenue depend on your venue and demand. We focus on whether it improves the booking experience and workflow you need.
How much does DOJO Bookings cost?
We help you review the subscription, location charges, setup, website work and any payment-related costs in a current written quote.
How is it set up?
Setup includes establishing your venue configuration and booking channels. We help clarify the table plan, website changes and responsibilities before the service goes live.
Is it suitable for a small restaurant?
The useful question is whether its reservation and queue functions solve a problem in your service at a sensible cost. We can compare that with your current process.
PRODUCT GUIDANCE
Bring your bookings and walk-ins together.
Tell us how you take reservations and seat guests today. We can discuss the booking channels, table setup and subscription for your venue.
No obligation · Terms depend on the provider’s written offer