Skip to main content
Reeve Consult

Insights

Insights for UK independent businesses

Understand your payment bill, review what customers need from your website and assess where AI could reduce routine work. Choose a topic below.

Featured · AI & automation

How our search for new customers led us to build Adapt

Grant and I created Adapt to help us find new customers for DOJO. We needed to identify businesses we could serve, understand their needs and keep track of every conversation. Doing that meant moving between databases, LinkedIn, email and CRM, so we began building a platform that brings the work together, with agents to help research prospects and prepare outreach. We’re preparing to launch Adapt soon so other businesses can use it to find new customers and follow up with them.

Ibby Jalloh · 18 Oct 2026 · 13 min read

Read the article ↗

19 articles

AI & automation

AI & automation

How our search for new customers led us to build Adapt

Grant and I created Adapt to help us find new customers for DOJO. We needed to identify businesses we could serve, understand their needs and keep track of every conversation. Doing that meant moving between databases, LinkedIn, email and CRM, so we began building a platform that brings the work together, with agents to help research prospects and prepare outreach. We’re preparing to launch Adapt soon so other businesses can use it to find new customers and follow up with them.

Ibby Jalloh · 18 Oct 2026 · 13 min read

AI & automation

What is agentic AI, and how could a small business use it?

An AI agent can use connected software to carry out tasks, such as checking a diary and preparing a reply. Here is how that works, how it differs from a chatbot and what your team needs to control.

Jessica Gardner · 7 Jul 2026 · 5 min read

AI & automation

How AI can help with restaurant and bar admin

Reviews, menu descriptions and booking questions can leave the owner writing long after service ends. See how AI can prepare useful drafts and what your team needs to supply and check.

Jessica Gardner · 9 May 2026 · 2 min read

AI & automation

AI for recruitment agencies: preparing candidate records, messages and reports

Recruiters can lose time copying CV details, preparing messages and updating the ATS. This guide explains how AI can assist with that preparation while recruiters check the evidence and make decisions.

Jessica Gardner · 27 Apr 2026 · 3 min read

5 articles

Websites & apps

Websites & apps

How customers can find your business through Google and AI search

A customer looking for a local service needs to know what you offer, where you work and how to book. This guide explains how clear website pages and accurate business listings help them check those details through search.

Jessica Gardner · 8 Jul 2026 · 3 min read

Websites & apps

When is an electronic signature legally effective in England and Wales?

A typed name, a signing link and a certificate record different kinds of evidence. This guide explains the role of signing intention, document formalities and the records you may need if a signature is disputed.

Jessica Gardner · 29 May 2026 · 2 min read

Websites & apps

Structured data for a small business website: what it does and how to check it

Structured data gives search services a labelled description of a page or business. Learn what the code does and why it must agree with the information customers can read.

Jessica Gardner · 9 May 2026 · 2 min read

Websites & apps

Six website and listing checks that help customers assess your business

Can a customer find the service, confirm your details and use the site on their phone? Work through six practical checks for your pages and local listings, with the limits of search visibility explained.

Jessica Gardner · 9 May 2026 · 2 min read

Free guide

Five things customers need from your business website

Make it easy to understand your services, decide whether to trust you and get in touch from a phone.

Get it free

3 articles

Local business

Local business

Finding business support in the East Midlands and South Yorkshire

The right adviser and scheme depend on where your business operates and what you want to do. Find local support around Nottingham, Derby, Leicester and Sheffield without treating every scheme as open to everyone.

Jessica Gardner · 9 May 2026 · 2 min read

18 articles

Payments

Payments

Visa and Mastercard's £5bn claim: what UK businesses should know

A proposed £5 billion claim over card fees has reached the headlines. Here is what it says, what has not been decided, and the part of your card bill you can actually change.

Jessica Gardner · 1 Nov 2026 · 8 min read

Payments

How to switch card payment provider: contracts, setup and handover

Changing provider involves more than replacing the terminal. Work through your notice period, fees, till connection and first payout so you know what needs to happen before the old service ends.

Jessica Gardner · 15 Jun 2026 · 2 min read

Payments

How to compare card terminals and payment provider quotes

A low transaction rate can look attractive while rental, contract terms or an unsupported till connection make the proposal unsuitable. Use the same payment activity and service requirements to compare each offer.

Jessica Gardner · 15 Jun 2026 · 2 min read

The newsletter

Stay ahead of the curve

One email per fortnight. Payments news, AI updates and business growth tactics. No spam, unsubscribe any time.

Read our privacy policy.

Jessica Gardner

Editorial oversight

Jessica GardnerIn-house Editor, Reeve Consult

Jessica reviews every guide, blog post and resource before it goes live, making sure the writing is plain English, the facts check out, and the advice is genuinely useful for the UK independent business owners we work with.