Keep the amount consistent.
With a supported integration, staff can avoid re-keying the amount on a separate terminal. Ask what happens if a payment is cancelled or declined, as well as when it succeeds.
Card payments for shops & boutiques
Retail payments.
Your shop.
Your way.
Card machines, EPOS connections and payment guidance for the way your shop works. From the first customer to closing the till.
Reeve Consult · Authorised partner
At the counter.
On your terms.
On your terms.
Room to move.
DOJO Go Max ↗
DOJO Go Max ↗Start with your shop.Then choose the setup.
The quick answer
What does a good retail payment setup need?
A suitable card machine, a dependable connection and a clear way to match payments to sales. The right combination depends on your shop, your till software and where your customers pay.
A single-counter boutique has different needs from a shop with several tills or a team taking payments around the premises. Start with those practical differences. Then compare the proposed costs and contract against what you use today.
Consider first
Your checkout locations, EPOS and staff workflow.
Confirm before signing
Compatibility, total charges, terms and support.
From basket to receipt
Make the checkout
work as one.
A payment connection is only useful when the whole checkout works. Ask to see the tasks your staff repeat every day.
A connected checkoutIllustrative workflow
The till sets the amount
With a supported integration, the till passes the payment amount to the terminal. Confirm this with your EPOS supplier.
The customer pays
Staff and customer follow the terminal prompts. Check the payment methods and receipt workflow you need.
The result returns to the till
Check how a successful payment, a decline and a refund are recorded. Integration capabilities vary by setup.
Example only, not a live payment. Supported integration required; confirm your specific EPOS and configuration.
Make returns part of the demo.
Try a refund and a partial refund. Check who can authorise them, what happens to the till record and how the customer gets a receipt. Confirm customer refund times separately.
Close with a clear record.
Compare the payment report with your EPOS totals. Ask how refunds, split tenders and trading across a settlement boundary appear. Integration does not remove the need to check your records.
Provider reference: DOJO Wired and its supported EPOS integration ↗. Confirm your specific software and configuration.
Different shops. Different needs.
Start with your
shop floor.
Choose for the work your team does, rather than how a terminal looks in a product photograph.
One counter
A dedicated place to pay.
If every sale finishes at one checkout, compare a fixed terminal with your existing till. Check counter space, power, cable routing and the position of the customer display. Make sure customers can reach it comfortably.
Several tills
Consistency across the team.
Map each till to its terminal and agree how staff identify transactions. Check reporting by location, refund permissions and the process for moving a device if a checkout goes out of service.
A flexible shop floor
Payment where it is useful.
If customers pay away from the counter, compare a portable terminal. Test coverage in the actual sales areas, and decide where staff will charge the device and collect receipt rolls.
Compare the approach
Which payment option
fits your retail setup?
These are starting points for a discussion. Device availability, compatibility and terms need confirming for your business.
Explore the devices. Find your fit.
A fixed place to pay
Keep it at the counter.
For a fixed checkout with a supported EPOS integration.
Before you choose
Confirm your software connection, Wi-Fi or Ethernet, mains power and counter layout.
Room to move
Take the checkout with you.
For portable payments around the premises or away from the counter.
Before you choose
Check coverage, charging, receipt handling and EPOS compatibility.
A phone-based option
A different way to tap.
A contactless option to discuss alongside your main checkout.
Before you choose
Confirm a supported phone, accepted payment methods, receipts and reporting.
Swipe to explore ⟶
Read the provider’s current product information ↗ alongside the detailed product pages.
Understand the whole quote
What do retail card payments cost?
A headline processing rate is only part of the comparison.
The amount you pay depends on the proposed agreement and how your customers pay. Ask for a written breakdown and compare it using a recent statement from your own shop. A different card mix or transaction size can change the result.
Understand card processing fees ↗Four things to compare.
- 01Processing
Rates by card type, authorisation charges and any minimum monthly charge. Include the card types your customers actually use.
- 02Hardware and software
Rental or purchase costs, the number of devices, EPOS fees and any charge for enabling the integration.
- 03Ongoing service
Compliance requirements, support, refund charges and chargeback costs. Ask what is included and what is optional.
- 04The agreement
Contract length, notice, renewal and exit charges. Check any linked terminal agreement separately.
A free discussion does not mean free equipment or payment processing. Prices and terms require a written quote.
Plan the change
A considered switch.
A prepared team.
Use a practical checklist before agreeing a switch. Keep the existing arrangement available until the replacement is ready.
Map the current setup
Gather your merchant statement, agreements, EPOS details and number of tills. Note the points where staff lose time or need to enter the same information twice.
Confirm the proposal
Check compatibility with both suppliers and compare the total cost. Agree responsibilities for configuration, staff guidance and support. Resolve contract and cancellation questions in writing.
Test before handover
Walk through a sale, a decline and a refund. Check receipts and reports, then show staff how to handle an interruption. Agree when to retire the old setup after the checks are complete.
Other industries we serve
Different businesses.
The same attention to detail.
Explore payment setups for the other ways your business works.
1–1 of 6 industries
Before you decide
Your retail payment
questions, answered.
Useful questions to take into a provider conversation, whether you are opening a shop or reviewing an existing setup.
Discuss your shop ↗What is the best card machine for a retail shop?
The right machine depends on where you take payment, your EPOS system and the full cost of the agreement. A fixed terminal may suit a dedicated checkout; a portable device may be more useful across the shop floor. Compare the actual workflow before choosing a model.
Can DOJO connect to my existing retail EPOS?
DOJO supports EPOS integrations, but compatibility depends on your supplier, software version and setup. Confirm the exact connection and any additional fees with both providers. Do not assume that support for a brand includes every version or feature.
Do I need an EPOS system to take card payments?
A standalone payment setup and an integrated EPOS setup are different options. Tell the provider whether you need to enter payment amounts manually or send them from a till, and confirm which terminal and configuration support that workflow.
What should I compare when looking at retail payment fees?
Compare processing rates by card type, terminal costs, fixed monthly charges, authorisation fees, refund and chargeback charges, integration costs and contract terms. Use your own card mix and transaction volume to assess the proposed arrangement.
Does an integrated card machine manage stock automatically?
Payment integration does not establish how stock is managed. Stock updates, returns and inventory reporting depend on the EPOS software and its configuration. Ask the EPOS supplier to demonstrate those tasks separately from the payment connection.
How should I check refunds before switching?
Ask staff to walk through a full refund and a partial refund, then check the records in the till and payment reports. Confirm permissions, any charges and the expected time for the customer to receive the money. Starting a refund is different from the money reaching their account.
What happens if the shop loses its internet connection?
The answer depends on the device and the connection available. DOJO Wired uses Wi-Fi or Ethernet, while Go Max offers Wi-Fi and 4G. A mobile connection still needs coverage. Agree a practical outage plan rather than assuming a device can accept payments without a network.
Can I change provider while my current contract is active?
Check your existing agreement for notice periods, termination charges and any linked terminal rental. Ask for the proposed terms in writing before cancelling. Any contribution towards exit costs must be confirmed for your particular offer.
Will changing the card machine affect my online shop?
An in-person terminal does not establish that your ecommerce checkout, stock or online refund process will change. Identify your online platform and payment provider separately, then check whether any connection is available and what it covers.
What should I bring to a retail payment review?
Bring a recent merchant statement, your current contract details, the name and version of your EPOS, and a description of how many tills you use. Note any checkout, refund or reporting problems you want the new setup to address.
Let’s talk retail
Tell us how your shop
takes payments.
Tell us where you take payments, which EPOS you use and what you want to improve. Those details make a payment review more useful.
Reeve Consult · Retail payment guidance
Product roles checked on 14 October 2026 against DOJO Wired, DOJO Go Max and the DOJO product range. Compatibility, availability, pricing and contract conditions must be confirmed for your setup. Illustrations show a possible workflow, not a live payment or a guaranteed outcome.