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DOJO payments · Reeve Consult

Payments for optical and dental practices

Compare card machines for reception, optical retail sales and payments after appointments. Review fixed and portable options, software compatibility and the full cost of the arrangement.

Reeve Consult · Authorised partner

Dentist examining dental X-ray images

Choosing a card machine

Which card machine suits an optician or dental practice?

DOJO Wired is a fixed, mains-powered countertop machine with Wi-Fi or Ethernet. DOJO Go Max is portable, has Wi-Fi and 4G and includes a receipt printer. Start with reception and any other places where your staff take payments, then check the software connection you need.

An optician’s retail checkout and a dental practice’s reception can use different software. Give the supplier the exact product and version; a card machine alone does not establish support for practice-management functions.

Compare DOJO card machines ↓

A scene from your working day

Payments at the reception desk.

Keep the amount clear, the machine easy to reach and the receipt ready for the customer or patient.

OPTICAL & DENTAL

Confirm the amount

Identify the correct sale or appointment charge through the practice’s normal process. Keep the payment point clear and accessible.

Illustration only. Confirm the device, connection and software requirements for your business.

A question worth checking

Will DOJO connect to our practice software?

A supported integration can pass an amount between software and a card machine. Compatibility depends on your supplier, version and configuration.

Ask which records are updated, what reference is shared and how refunds are handled. Optical retail, appointment administration and clinical records are wider software functions; confirm those separately from the payment connection.

DOJO integrated payments ↗
Business paperwork arranged on a desk

Payments and business tools

Card payments and business funding.

Compare fixed and portable payment points, plus a separate funding option for eligible practices.

Card payment fees

What do practice card payments cost?

Compare a written quote with a recent merchant statement. Include any work your practice-software supplier needs to do, so those costs do not get missed.

Card processing fees explained ↗

Ask for a complete breakdown

Processing
Rates by card type, authorisation and minimum monthly charges.
Equipment and service
Terminals, recurring fees, delivery and support.
Practice software
Confirmed integration or setup charges.
Contract conditions
Term, renewal, notice, cancellation and terminal agreements.

Changing provider

How do I change our practice’s payment setup?

Coordinate with software suppliers and reception staff.

Check the agreement, confirm the software connection and schedule testing. Test payment, receipt, refund and reconciliation before cutover.

How Reeve Consult helps with a switch ↗

Details that help prepare a quote

  • Recent merchant statement and card mix
  • Practice software supplier and version
  • Reception and other payment points
  • Current agreement and integration requirements

Other industries we serve

Payment questions vary by business

Explore guidance for other working environments.

Before you decide

Your questions about payments

Discuss your setup ↗
Can a patient pay away from reception?

A portable terminal may let a patient pay elsewhere in the practice if it has a usable connection. Agree how staff identify the charge and record the payment before introducing that process.

Can a card machine connect to practice software?

Ask the practice-software supplier and DOJO to confirm support for your software version, the functions included and the information shared.

Does payment integration update patient records?

Ask the practice-software supplier which records a payment connection updates. Keep clinical information in the system intended for it; a payment integration does not establish that patient records are updated.

Can I use a fixed machine at reception?

DOJO Wired is countertop and mains powered. Check the counter, connection and any required software integration.

What should I ask about receipts and refunds?

Confirm receipt options, refund process and where records appear in payment and practice systems.

Can an optical practice use the same approach?

Practices differ in payment points and software. Assess reception, product-sale and appointment workflows.

What costs should a practice compare?

Compare processing, equipment, recurring fees, software connection, support, refunds and contract terms.

How can a practice switch without interruption?

Agree the installation and handover with both providers. Test payments, refunds and reconciliation before the new service takes over, and show reception staff what to do if something fails.

Your payment enquiry

Get a quote for your practice.

Tell us whether you run an optical or dental practice, where payments happen and what software to check.

Your payment enquiry

Read our privacy information.

No obligation. We’ll respond about your enquiry.

Reeve Consult · Optical & dental payment guidance

Product information checked 15 October 2026 against DOJO Wired, DOJO Go Max, DOJO integrated payments, DOJO Business Funding. Device availability, software support, pricing and commercial terms need confirmation for your setup.